Privacy Policy

Last updated: December 19, 2024

Introduction

crizelonax ("we," "our," or "us") operates custom clothing embellishment services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services or visit our website.

Information We Collect

We collect information that you provide directly to us, including:

Name, email address, phone number, and mailing address
Project details, design preferences, and customization requests
Payment information processed through secure third-party providers
Records of communications and correspondence

How We Use Your Information

We use the information we collect to:

Provide, process, and fulfill your custom clothing embellishment orders
Communicate with you about your orders, inquiries, and our services
Improve our services, website functionality, and customer experience
Comply with legal obligations and protect our rights

Information Sharing

We do not sell your personal information. We may share your information with:

Service providers who assist in operating our business and processing orders (under strict confidentiality agreements)
Legal authorities when required by law or to protect our rights
Third parties in connection with business transfers or mergers (with notice to users)
Third parties with your explicit consent

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the internet is completely secure.

Your Rights

You have the right to:

Access and receive a copy of your personal information
Request correction of inaccurate information
Request deletion of your personal information
Object to processing of your personal information
Opt-out of the sale of personal information (if applicable)

California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

Right to know what personal information we collect, use, disclose, and sell
Right to request deletion of your personal information
Right to opt-out of the sale of personal information (we do not sell personal information)
Right to non-discrimination for exercising your privacy rights

To exercise your California privacy rights, please contact us using the information provided in the "Contact Us" section below. We will respond to your request within 45 days.

We may need to verify your identity before processing your request. We will not discriminate against you for exercising your privacy rights.

Cookies

We use cookies to enhance your browsing experience. For more information, please see our Cookies Policy.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

Privacy Officer
crizelonax
Email: serviceteam@crizelonax.world
Phone: +1 (832) 807-1001
Address: 14020 S Post Oak Rd suite 2103, Houston, TX 77045, United States

We will respond to your inquiry within 30 days. For California residents exercising CCPA rights, we will respond within 45 days as required by law.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.