Frequently Asked Questions

We work with a wide variety of garments including jackets, shirts, pants, dresses, bags, and accessories. Most fabric types are suitable for embellishment, though some techniques work better with specific materials. Contact us to discuss your specific garment.

Typical turnaround time ranges from 5 to 10 business days depending on the complexity of the design and current workload. Rush orders may be available for an additional fee. We'll provide an estimated completion date when you place your order.

Yes, we welcome custom designs and artwork. You can provide digital files in common formats like PNG, JPG, or vector formats. Our team will review your design and advise on the best embellishment technique to achieve your desired result.

We accept both single-item and bulk orders. There is no minimum order quantity for most services. However, bulk orders may qualify for discounted pricing. Contact us for specific pricing based on your quantity needs.

Care instructions vary depending on the embellishment technique used. Generally, we recommend gentle washing, avoiding harsh chemicals, and air drying when possible. Specific care instructions will be provided with your completed order.

Yes, we offer design consultation to help you choose the best embellishment technique, colors, and placement for your project. Our team can work with you to refine your ideas and create mockups before production begins.